Frequently Asked Questions

There are lots to think about when looking for a wedding videographer. Here are some of the most popular questions I am asked and my answers to them. For more information on the service I offer check out my how I can help film your wedding day.

What time will you start and finish on the wedding day?

The time I start filming depends on the time your ceremony is scheduled for. I always allow at least 2.5 hours before the ceremony to capture your preparations. It’s very important for me to allow enough time to set up the static cameras and the sound equipment for the ceremony.

The finish time is a minimum of an hour after the first dance – usually between an hour and two hours after. I never leave without feeling confident I’ve got enough footage of you and your guests dancing and enjoying the evening entertainment.

Are you insured?

Yes I have Public Liability insurance and all my equipment is insured through Hiscox thanks to the great team at The Wedding Insurance Group. Happy to send the certificate to your venue or any other suppliers who may need to see it.

What happens if you are ill on the day?

I would have to be very ill to be unable to film. It is extremely unlikely and luckily has never happened so far. Should it happen though, I would ask Pete or my other second shooter who I trust to film on my behalf. If they couldn’t attend I know other professional videographers I could ask within the industry. I would pass on all the details you’ve sent to me and make sure they know what I’m looking for.

The worst scenario would be if I couldn’t find anyone to film for me. You would be refunded the full amount you had paid to date for the service should that happen. I would absolutely hate for that to happen and would do everything in my power to not let that happen.

Rachel from Veiled Productions filming - fun wedding films Cambridgeshire, Hertfordshire, Bedfordshire, Essex. Photo courtesy of Lee Rushby Photography.

Photo thanks to Lee Rushby Photography

Would you like a hot meal?

Most suppliers say “yes please” to this question! However, I say “it depends on the speeches but thank you very much for asking!”. Quite rightly, venues and caterers always serve you and your guests first. However, if the speeches happen after the meal then it often doesn’t leave me much time to eat before I then need to set up the cameras and microphones for the speeches. If you’re planning on having the speeches after the meal then usually I will bring my own packed lunch so that I can eat immediately after you sit down for the wedding breakfast too.

How long does it take to edit the films?

I will edit the sneak preview film within 72 hours of your wedding day. Three days gives me enough time to back up the footage and choose a couple of my favourite moments to edit together. The preview film is to get you excited for the longer films and reminisce on a wonderful day as a newly married couple.

The full length film and the highlights film takes up to 10 weeks to deliver. During prime wedding season I can get a bit of a backlog of edits but I NEVER outsource the editing which is why it can take 2.5 months.

Christina and Dan's flower girl stealing the show during the first dance holding the bridal bouquet. The Great Barn Aynho wedding videographer Veiled ProductionsCan we choose the music for the edited films?

The short answer is yes you can. The long answer is a bit more complicated. I totally understand how personal music is to each couple. A song I like, you might hate! I license the music for the full length film with a Limited Manufacture License. This means you can choose any songs you like and they will be license for private viewing.

The highlights and preview film needs to be licensed for public viewing and online use. I use different music libraries for those licenses – primarily SongFreedom and The Music Bed. You still choose the song but there is a more limited choice of well known music. I can make recommendations based on the songs you choose for the full length film too.

What deposit do you need and when is the final balance due?

I ask for 50% of the fee to secure your date and then the final 50% is due 30 days before your wedding day. The contract, quotes and invoices are all sent through the secure booking system I have via Studio Ninja.

I hope that helps answering some of your questions. If you have any questions that haven’t been answered here please do message me below.
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